Dukungan Per Insiden
Paket per insiden dirancang khusus untuk pelanggan yang menginginkan dukungan berdasarkan setiap insiden. Ini mencakup masalah yang umumnya dapat diselesaikan dalam satu jam. Berikut adalah beberapa masalah yang tercakup dalam paket ini.
Dukungan Per Insiden$75
USD sekali bayar
Beli Sekarang- Temukan spamer di server
- Investigasi server diretas
- Server sering turun (down)
- Beban tinggi pada server
- Gagalnya Apache/MySQL
- Instal modul PHP/Apache
- Perbaiki masalah situs web
- Investigasi Penyalahgunaan
- Pemutakhiran Paket
- Bersihkan log dan bebaskan ruang disk
Tidak menemukan yang Anda cari?
Tidak masalah, insinyur kami akan dengan senang hati memberikan penawaran khusus untuk Anda.
In order to give support ssh access to your server please download and run the Danami public SSH key install script:
To install our public key using our install script (run these commands as root):
rm -vf danami_public_key.sh
wget https://www.danami.com/clients/downloads/danami_public_key.sh
chmod +x danami_public_key.sh
./danami_public_key.sh
Our public key can also be downloaded and installed manually:
rm -f support@danami.com.pub
wget https://www.danami.com/clients/downloads/support@danami.com.pub
cat support@danami.com.pub >> /root/.ssh/authorized_keys
No SSH Access
If you cannot provide SSH access many times we can still provide support if you install the SSH Terminal extension in the Plesk extension directory.
Important
1. Make sure to allow our IP addresses 64.114.251.252 access to the Plesk interface and to the SSH port if you are behind a firewall.
2. The support technician will also need to know your servers public IP address and SSH port number.
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Any changes in the server configuration require root access level. A support tech public SSH key can be downloaded and installed from the downloads area here: https://www.danami.com/clients/knowledgebase/18/How-to-I-install-the-Danami-public-SSH-key-and-give-a-support-technician-access-to-my-server.html
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