按次支持
按次计划专为需要按次支持的客户服务。涵盖通常能在一小时内解决的问题。以下是该计划涵盖的一些问题。
按次支持$75
USD 一次性
立即购买- 在服务器上查找垃圾邮件发送者
- 被黑服务器调查
- 服务器频繁宕机
- 服务器负载过高
- Apache/MySQL 故障
- 安装 PHP/Apache 模块
- 修复网站问题
- 滥用调查
- 软件包升级
- 清除日志并释放磁盘空间
没有找到您想要的？
没问题，我们的工程师将很乐意为您提供定制报价。
In order to give support ssh access to your server please download and run the Danami public SSH key install script:
To install our public key using our install script (run these commands as root):
rm -vf danami_public_key.sh
wget https://www.danami.com/clients/downloads/danami_public_key.sh
chmod +x danami_public_key.sh
./danami_public_key.sh
Our public key can also be downloaded and installed manually:
rm -f support@danami.com.pub
wget https://www.danami.com/clients/downloads/support@danami.com.pub
cat support@danami.com.pub >> /root/.ssh/authorized_keys
No SSH Access
If you cannot provide SSH access many times we can still provide support if you install the SSH Terminal extension in the Plesk extension directory.
Important
1. Make sure to allow our IP addresses 64.114.251.252 access to the Plesk interface and to the SSH port if you are behind a firewall.
2. The support technician will also need to know your servers public IP address and SSH port number.
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Any changes in the server configuration require root access level. A support tech public SSH key can be downloaded and installed from the downloads area here: https://www.danami.com/clients/knowledgebase/18/How-to-I-install-the-Danami-public-SSH-key-and-give-a-support-technician-access-to-my-server.html
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