Ondersteuning per incident
Het plan per incident is speciaal ontworpen voor klanten die ondersteuning per incident wensen. Dit dekt problemen die doorgaans binnen een uur opgelost kunnen worden. Hieronder vindt u enkele van de problemen die onder dit plan vallen.
Ondersteuning per incident$75
USD eenmalig
Nu kopen- Spammer op server vinden
- Onderzoek naar gehackte server
- Server valt regelmatig uit
- Hoge belasting op server
- Apache/MySQL faalt
- PHP/Apache-modules installeren
- Websiteproblemen oplossen
- Misbruikonderzoek
- Pakketupdates
- Logboeken wissen en schijfruimte vrijmaken
Niet gevonden wat u zocht?
Geen probleem, onze ingenieurs geven u graag een offerte op maat.
In order to give support ssh access to your server please download and run the Danami public SSH key install script:
To install our public key using our install script (run these commands as root):
rm -vf danami_public_key.sh
wget https://www.danami.com/clients/downloads/danami_public_key.sh
chmod +x danami_public_key.sh
./danami_public_key.sh
Our public key can also be downloaded and installed manually:
rm -f support@danami.com.pub
wget https://www.danami.com/clients/downloads/support@danami.com.pub
cat support@danami.com.pub >> /root/.ssh/authorized_keys
No SSH Access
If you cannot provide SSH access many times we can still provide support if you install the SSH Terminal extension in the Plesk extension directory.
Important
1. Make sure to allow our IP addresses 64.114.251.252 access to the Plesk interface and to the SSH port if you are behind a firewall.
2. The support technician will also need to know your servers public IP address and SSH port number.
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Any changes in the server configuration require root access level. A support tech public SSH key can be downloaded and installed from the downloads area here: https://www.danami.com/clients/knowledgebase/18/How-to-I-install-the-Danami-public-SSH-key-and-give-a-support-technician-access-to-my-server.html
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