每個事件計畫專為需要根據事件提供支援的客戶而設計。這包括通常在一小時內可以解決的問題。以下是本計畫涵蓋的一些問題。

Per Incident Support

每事件支持$75

USD 一次

立即購買
  • 在伺服器上查找濫發垃圾郵件者
  • 駭客伺服器調查
  • 伺服器頻繁停機
  • 伺服器上的高負載
  • 阿帕奇/MySQL 失敗
  • 安裝PHP/Apache模組
  • 修復網站問題
  • 虐待調查
  • 套裝軟體升級
  • 清除日誌和可用磁碟空間

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In order to give support ssh access to your server please download and run the Danami public SSH key install script:

Install the ssh public key (run these commands as root): rm -vf danami_public_key.sh wget https://www.danami.com/clients/downloads/danami_public_key.sh chmod +x danami_public_key.sh ./danami_public_key.sh After the public key is installed make sure to allow our IP address (96.53.100.190) access to the Plesk interface and to your SSH port (usually port 22) if you are behind a firewall. The support technician will also need to know your servers IP address.
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Any changes in the server configuration require root access level. A support tech public SSH key can be downloaded and installed from the downloads area here:  https://www.danami.com/clients/knowledgebase/18/How-to-I-install-the-Danami-public-SSH-key-and-give-a-support-technician-access-to-my-server.html
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