Knowledgebase

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Billing (10)	Hosting (0)	Sales (76)
Services (0)	Technical (9)

How do I visit my site before the domain propagates? You can visit your domain before the domain name servers propagate by logging into your control panel, choosing the domain in question, and clicking the "Site Preview" button. Views: 11

What methods of payment do you accept? We currently accept payment by Visa and Mastercard. Views: 6

What is the incoming or outgoing name of my mail server? Be sure that your domain nameservers have officially propagated before using the mail server for your hosting account.Your mail server will be as follows:    * mail.yourdomain.comEdit yourdomain.com with the domain name you used for your hosting account. Views: 5

What is this 30 day moneyback guarantee? All of our shared web hosting accounts are backed by our 30 day moneyback guarantee. In order to initiate the 30 Day moneyback guarantee, simply submit a ticket to our billing department and we will process your request.  Once the request has been processed, login to your billing account via our client area and submit a cancellation... Views: 4

How long will it take before my domain is live? Once you have ordered your domain through us, allow 24 hours to pass before your domain is accessible to the world.  If you are transfering your domain to us, then change your DNS nameservers with your current registrar and allow 24-48 hours before your domain is available. Views: 4