Articles

  How can I fix the error: The domain limit of this license key has been reached?

The admin and pro versions of our products are limited to the number of domains you can have in...

 How can I fix incorrect date and times displayed in the extension?

Server Time Our extensions require that the date, time, and timezone be set correctly on the...

 How can I fix the error: AH01630: client denied by server configuration after enabling the messenger v3 service?

After enabling the messenger v3 service you just get the default Apache page when testing the...

 How can I fix the error: Apache tracking is not configured. The Apache module mod_status must be loaded and accept local connections to it?

Apache Connection Tracking The Juggernaut installer will try to enable mod_status during...

 How can I fix the error: CC Error: Country Code Lookups setting MM_LICENSE_KEY must be set in /etc/csf/csf.conf to continue using the MaxMind databases?

Maxmind pulled public access to the GeoLite2 databases as of Dec 31/2019. You can read about the...

 How can I fix the error: IPSET: [ipset v7.5: Error in line 65538: Hash is full, cannot add more elements]?

When trying to restart the firewall you get the error: IPSET: [ipset v7.5: Error in line 65538:...

 How can I fix the error: Kohana_Exception [ 0 ]: Directory APPPATH/cache must be writable?

This error means that the permissions on the Plesk extension are not set properly. Running the...

 How can I fix the error: MaxMindDBModule is missing a required binary when trying to enable the MaxMind DB module?

This error means that the mod_maxmind Apache module was not installed correctly from the...

 How can I fix the error: Modsecurity is not configured. Modsecurity log file not found?

Usually this error is caused because ModSecurity is not installed or configured yet. Install...

 How can I fix the error: RESTRICT_UI option enabled in [/etc/csf/csf.conf]?

When saving a page you have the following warning: RESTRICT_UI option enabled in...

 How can I fix the error: The VPS iptables rule limit (numiptent) is too low?

This error means that your service provider is limiting the amount if iptables rules (numiptent)...

 How can I fix the error: The [imunify360] repository is installed but do not have an [exclude] line that excludes conflicting packages?

Warden requires that you use the ClamAV packages from the EPEL repository. In order to prevent...

 How can I fix the error: The licensing server was invalid or could not be reached ?

Restart Plesk Panel Interface 1. Many times this error can be fixed by just restarting the Plesk...

 How can I fix the error: This paid extension is not licensed. Some or all functions and features of the extension may not be available. Purchase a license to unlock all functions and features of this extension?

When viewing our extensions in the Plesk extension directory you see the following warning: This...

 How can I repair my Juggernaut Firewall installation?

If your Juggernaut Firewall installation is having problems it is recommended to go though the...

 I received an email from Maxmind that they will drop support for unsecure database downloads. How are your products affected?

MaxMind sent out the following email below: To ensure that you can continue to download GeoIP...

 Why are /var/log/messages, /var/log/maillog and /var/log/secure empty?

Make sure that you have the rsyslog package installed and that it is enabled otherwise your log...