Articles

 Do I get a printable invoice for my records?

Our billing system will email you invoices. You can also view and print your invoices as you choose.

 Do you accept checks as payment?

We do not accept checks at this time.

 How can I change my license from being billed monthly to yearly?

If you want to change your license from monthly to yearly billing intervals you should "request...

 How can I upgrade my license from the admin or host editions?

If you want to upgrade your license from admin or host editions to a license with a higher domain...

 How do I update my billing information?

In order to update your billing information, simply visit our client area and login. Once logged...

 Is tax currently included in your pricing?

Applicable tax will be added if you are located in Canada (where we currently have a physical...

 What currency do you bill in?

All of our prices/fees are in USD (American Dollars) and CAD (Canadian Dollars).

 What methods of payment do you accept?

We currently accept payment by Paypal, Visa, and Mastercard. We do not store any credit card...

 Why was one of my charges declined?

Why was one of my charges declined? Declines can happen for a variety of reasons. When we submit...