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The admin and pro versions of our products are limited to the number of domains you can have in...
How can I fix incorrect date and times displayed in the extension?Server Time Our extensions require that the date, time, and timezone be set correctly on the...
How can I fix the error: Kohana_Exception [ 0 ]: Directory APPPATH/cache must be writable?This error means that the permissions on the Plesk extension are not set properly. Running the...
How can I fix the error: The [imunify360] repository is installed but do not have an [exclude] line that excludes conflicting packages?Warden requires that you use the ClamAV packages from the EPEL repository. In order to prevent...
How can I fix the error: The geolocation database downloaded failed signature verification?When trying to download the MaxMind databases you get the following error: "The geolocation...
How can I fix the error: The licensing server was invalid or could not be reached ?Restart Plesk Panel Interface 1. Many times this error can be fixed by just restarting the Plesk...
How can I fix the error: This paid extension is not licensed. Some or all functions and features of the extension may not be available. Purchase a license to unlock all functions and features of this extension?When viewing our extensions in the Plesk extension directory you see the following warning: This...
How can I fix the error: [Anti-virus Signature - freshclam] service could not be started?On Centos/AlmaLinux/RHEL 8 the Anti-virus signature service (freshclam) fails to start after...
How can I repair my Sentinel Anti-malware installation?If your Sentinel Anti-malware installation is having problems it is recommended to go though the...
I received an email from Maxmind that they will drop support for unsecure database downloads. How are your products affected?MaxMind sent out the following email below: To ensure that you can continue to download GeoIP...
The maldet real-time monitoring daemon will not start. How can I fix this?1. Double check that the default_monitor_mode is set: Edit /usr/local/maldetect/conf.maldet and...
