What server permissions do you need in order to provide per incident support?

Any changes in the server configuration require root access level. A support tech public SSH key can be downloaded and installed from the downloads area here:  https://www.danami.com/clients/knowledgebase/18/How-to-I-install-the-Danami-public-SSH-key-and-give-a-support-technician-access-to-my-server.html

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What server permission do you need to install or upgrade a product?

Any changes in the server configuration and installation of new applications require root access...

What is pro-rata billing?

Pro-rata billing refers to being charged or receiving part or proportion of a fee or benefit on...

What is pro-rata billing?

Pro-rata billing refers to being charged or receiving part or proportion of a fee or benefit on...

What is the difference between leased and owned licensing ?

Owned Licenses (Enterprise Edition)An owned license entitles you to the use of a product...

How to I install the Danami public SSH key and give a support technician access to my server?

In order to give support ssh access to your server please download and run the Danami public SSH...