Overview
This article outlines the procedure for disabling content filtering specifically for outgoing email traffic within the Warden management console. This configuration is typically applied to prevent legitimate server-generated or client-submitted messages from being incorrectly flagged by security filters.
Prerequisites
- Administrative access to the Warden interface
- Confirmation of which outgoing traffic sources require filtering exceptions (server-originated vs. client-submitted)
Procedure: Disable Filtering for Outgoing Mail
- Navigate to Warden > Settings > Policy Banks.
- Select the appropriate outgoing policy bank based on your email source:
- MYNETS: Applies to emails generated directly by the server (e.g., PHP-based scripts).
- SUBMISSION: Applies to emails sent via desktop clients using Submission port 587 or SMTPS port 465.
- Locate the filter settings for the selected policy bank and set the corresponding radio buttons to Yes to disable filtering.
- Click the Update button to apply and save your configuration changes.
Troubleshooting & Common Issues
- Changes not taking effect: If filtering behavior does not change immediately, verify that the correct policy bank was modified and refresh the Warden interface.
- Incorrect policy selected: Ensure you are modifying MYNETS for server-originated mail or SUBMISSION for client-submitted mail. Modifying the wrong policy may inadvertently affect other routing paths or incoming traffic.
