Knowledgebase

Overview

Content filter policies operate on a hierarchical structure, allowing administrators to configure security and filtering rules at the server, domain, and mailbox levels. Settings configured at a higher level are automatically inherited by lower levels unless explicitly overridden.

• Server Level: Applies globally across all domains and mailboxes.
• Domain Level: Overrides server-level settings for specific domains.
• Mailbox Level: Overrides domain-level settings for individual mail accounts.

Server-Level Policy Configuration

To configure the global content filter policy, follow these steps:

1. Navigate to Warden > Settings > Content Filter Settings > Policy Settings.
2. Adjust the desired filtering parameters and save your changes.

Domain-Level Policy Configuration

Via Warden Interface:

1. Navigate to Warden > Policies.
2. Locate the target domain and click the edit icon next to its policy.

Via Plesk Control Panel:

1. Navigate to Domains, select the target domain, then go to Mail > Warden Anti-spam and Virus Protection.

Note: Administrators can restrict customer access to domain-level settings by navigating to Warden > Settings > Panel Application > Permissions.

Mailbox-Level Policy Configuration

Via Warden Interface:

1. Navigate to Warden > Policies.
2. Select the target domain, then click the edit icon next to the specific mailbox policy.

Via Plesk Control Panel:

1. Navigate to Domains, select the target domain, then go to Mail > Mail Accounts.
2. Locate the target account and click the Settings entry under the Warden column.

Note: Administrators can restrict customer access to mailbox-level settings by navigating to Warden > Settings > Panel Application > Permissions.