How can I temporarily whitelist a server rejected by the DNS blackhole lists using Warden?

Server Rejected by DNSBL

Under the Warden -> Reject log you see an entry being rejected by one of the DNSBLs you set in Plesk under Tools & Settings -> Spam protection based on DNS blackhole lists -> DNS zones for DNSBL service.

DNSBL

You can temporarily whitelist the server by clicking on the Client Addr -> Client Access Tab -> Select OK permit the request -> Press the Update button to save it.

Whitelist server

Important

You should still tell the sender to inform the postmaster of the blocked server to start the DNSBL removal process as their mail would still be getting blocked by other servers that use that same DNSBL. After the server is removed from the DNSBL you should remove the whitelist entry under Warden -> Settings -> Mail Server -> Mail Server Access -> Client Access.

  • DNSBL, whitelists, reject
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How can I change the interface language of the extension?

You can change the interface language under Settings -> Application Settings -> Locale...

How can I disable admin email notifications in Amavis?

Amavis has different default options for controlling where virus, spam, banned file attachments,...

Where are the configuration files for Warden located?

Centos/RHEL/CloudLinux/AlmaLinux Configuration files: // amavis (Content Filter Settings)...

How can I whitelist or blacklist a mail server from greylisting?

To Whitelist a Mail Server From Greylisting Navigate to Warden -> Settings ->...

How can I enable third party anti-virus signatures within Warden to improve the ClamAV detection rate?

Warden supports enabling third party anti-virus signatures to improve the detection rate. These...