What methods of payment do you accept?

We currently accept payment by Paypal, Visa, Mastercard and American Express. We do not store any credit card information on our servers for your protection. Any credit card information is only stored by our payment provider (Stripe).

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Why was one of my charges declined?

Why was one of my charges declined? Declines can happen for a variety of reasons. When we submit...

Is tax currently included in your pricing?

Applicable tax will be added if you are located in Canada (where we currently have a physical...

How do I update my billing information?

In order to update your billing information, simply visit our client area and login. Once logged...

Do I get a printable invoice for my records?

Our billing system will email you invoices. You can also view and print your past invoices by...

How can I upgrade my license from the admin or host editions?

If you want to upgrade your license from admin or host editions to a license with a higher domain...