What is your cancellations and refund policy?

Leased licenses may be cancelled at any time. No notice period is required, and the cancellation will be effective from the date the cancellation request is made or processed. Requests for cancellation should be submitted from our client area at https://www.danami.com/clients/clientarea.php. Any money paid for leased license renewals prior to a cancellation request being submitted are non-refundable. The same applies to any services, where once the service has been started, any fees paid also become non-refundable. Danami reserves the right to cancel service and access to the service at any time. If a customer breaks the terms of the Danami EULA or Terms of Service, a refund will not be available. Refunds are only issued for software failure. Refunds are not issued for server failure/issues, performance problems, lack of features or if your server does not meet the software requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that Danami has a fault causing it to not run on your server. Installation charges are not refundable under any circumstances. Refunds are not available after 1 month from the purchase date.

You can read our full terms of service here:

https://www.danami.com/legal/terms-of-service

  • refunds, cancel
  • 0 Usuários acharam útil
Esta resposta lhe foi útil?

Artigos Relacionados

Why was one of my charges declined?

Why was one of my charges declined? Declines can happen for a variety of reasons. When we submit...

How do I update my billing information?

In order to update your billing information, simply visit our client area and login. Once logged...

Do I get a printable invoice for my records?

Our billing system will email you invoices. You can also view and print your past invoices by...

How can I upgrade my license from the admin or host editions?

If you want to upgrade your license from admin or host editions to a license with a higher domain...

How do I set the payment method to be billed from?

Invoices get sent out one week before the 1st of each month. If you started a Paypal subscription...