Categories

Articles

  How can I fix the error: spamass-milter[27944]: Could not extract score from <> ?

When you look at your email log you see: spamass-milter[27944]: Could not extract score from...

 Do I need to manually train spamassassin using sa-learn?

No you do not. Roundcube and Horde have plugins to mark messages as junk where the message will...

 How can I block dangerous attachments within zip files?

ClamAV will scan inside zip files by default. You can also extend the protection by using the...

 How can I configure postfix so that Warden monitors all outgoing email?

By default Warden will only log outgoing email for ports 587 (Submission), 465 (SMTPS outgoing),...

 How can I configure Warden so that mail is still accepted when the ClamAV daemon is down?

If you want your users to still be able to send and receive email when the Anti-virus service is...

 How can I correct umlaut and accents not being shown correctly in the spam log?

If foreign characters like umlaut and accents are not being displayed correctly in your spam...

 How can I drop all email globally above a certain spam score?

To create a global sieve filter that will drop all email over a certain spam score follow the...

 How can I enable .rar support for ClamAV?

RHEL / CentosUnfortunately the EPEL package maintainers will not compile .rar support for ClamAV...

 How can I fix "The query to URIBL was blocked." in the spam log?

Do not use free public DNS servers like Google DNS, OpenDNS or Level3 for nameservers in your...

 How can I fix the error WARNING: Ignoring deprecated option AllowSupplementaryGroups after upgrading to ClamAV 1.00?

The AllowSupplementaryGroups option was deprecated in ClamAV 1.00. If this option is present in...

 How can I fix the error: "milter-reject: END-OF-MESSAGE from..." in the log and found the AV in error (cannot read /etc/clam.d/scan.conf).

Cloudlinux / Imunify360 added their own version of ClamAV to their repo which accidentally...

 How can I fix the error: The file index.php is part of Plesk distribution. It cannot be run outside of the Plesk environment?

Plesk recently updated the PHP encoder that they use to protect Plesk extensions and you will get...

 How can I fix the error: The licensing server was invalid or could not be reached ?

Many times this error can be fixed by restarting the Plesk panel: /etc/init.d/psa restart Make...

 How can I fix the error: Unable to read file /var/qmail/mailnames/.spamassassin/user_prefs on the Anti-spam Milter Settings page when going though the setup wizard?

This error usually means that you have a custom mount for your /var/qmail/mailnames/ directory...

 How can I make sure that all PHP mail is logged and tracked by Warden?

In Warden under Settings -> Anti-spam Milter Settings -> make sure that "Scan outgoing...

 How can I stop encrypted archives from being allowed though ClamAV?

For ClamAV 0.100 and belowUnder Warden -> Settings -> Scanning Settings -> Block...

 How can I test that the Anti-spam and Anti-virus is working?

How to test SpamAssassin Note: Greylisting must be disabled for the recipient domain before...

 I get the a 502 gateway error when clicking on the application. How can I fix this?

This can usually be fixed by just restarting the Plesk interface:/etc/init.d/psa restart

 Mail does not work: milter-reject: END-OF-MESSAGE from localhost.localdomain[::1]: 4.7.1 Service unavailable - try again later

Symptoms Impossible to send or receive the email on the server. Local delivery does not work....

 Why are my outgoing statistics different than what show up in the spam log?

By default Warden will not log outgoing mail to local mailboxes as they are already logged during...

 Why isn't autolearning working for me (autolearn=no) ?

Lots of people seem to be confused by the "autolearn=no" statement in the default X-Spam-Status...