SugarCRM™ Managed Virtual Appliance
Danami uses the SugarCRM™ open source application for all our CRM virtual appliances. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.
SugarCRM™ is rethinking how technology can help companies manage customer relationships. SugarCRM™ delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.
Starter SugarCRM™
| Software | SugarCRM™ Open Source |
| Server Type | Virtual Private Server |
| Disk Space | 10 GB |
| Bandwidth | 100 GB |
| Guaranteed RAM | 256 MB |
| Burstable Ram | 512 MB |
| IP Addresses | 1 Dedicated Address |
Advanced SugarCRM™
| Software | SugarCRM™ Open Source |
| Server Type | Virtual Private Server |
| Disk Space | 30 GB |
| Bandwidth | 400 GB |
| Guaranteed RAM | 768 MB |
| Burstable Ram | 1536 MB |
| IP Addresses | 1 Dedicated Address |
Standard SugarCRM™
| Software | SugarCRM™ Open Source |
| Server Type | Virtual Private Server |
| Disk Space | 20 GB |
| Bandwidth | 200 GB |
| Guaranteed RAM | 512 MB |
| Burstable Ram | 1024 MB |
| IP Addresses | 1 Dedicated Address |
Enterprise SugarCRM™
| Software | SugarCRM™ Open Source |
| Server Type | Dedicated Server |
| Disk Space | Custom |
| Bandwidth | 2000GB |
| Guaranteed RAM | Custom |
| Burstable Ram | Custom |
| IP Addresses | 1 Dedicated Address |
Reporting
| Marketing Analytics | |
| Dashboards | |
| Sales Trends | |
| Customer Profiles | |
| Case Reports |
Marketing Automation
| Multi-Channel Campaigns | |
| Campaign Wizard | |
| Email Marketing | |
| Web-to-Lead Forms | |
| Lead Management | |
| Marketing Analytics |
Sales Force Automation
| Opportunity Management | |
| Contact Management | |
| Account Management | |
| Forecasting | |
| Quotes and Contracts | |
| Outlook Plug-In | |
| Mobile Solutions | |
| Dashboards |
Customer Support
| Case Management | |
| Inbound Email | |
| Bug Tracking |
Collaberation
| Email Client | |
| Project Management | |
| Outlook Plug-In | |
| Mobile Solutions | |
| Activity Management |
Platform
| Workflow | |
| Layout Editor | |
| Custom Fields | |
| Module Builder | |
| Module Loader | |
| Homepage Layout | |
| Dashlets | |
| Exchange Apps |
Softlayer
Danami utilizes the renowned Softlayer network and data center for all our dedicated servers. Softlayer allows us to control every aspect of our hosting operation, whether it is rDNS records, switch ports, server power, and console services to allow us to troubleshoot any problem without involving a data center technician. This allows us to get more done in a smaller amount of time and keep away potential downtime.
Benefits of the SoftLayer Public Network Structure
- Multiple Internet Backbone Connections
- Cisco Systems 10G Network
- Cisco Guard DDOS Protection
- Tipping Point IPS/IDS Protection
- Arbor Peakflow Traffic Analysis
- Arbor Atlas Global Traffic Analyzer
- Automated IP Routing and Management
- Individual Secure Private VLAN per Customer
- Add Servers to Existing VLANs On-the-Fly
- Add Services to Existing Servers On-the-Fly
- Gigabit Speeds from Server to Internet
- Supports Dedicated, VDS, Grid Technologies
Data Center - Softlayer Dallax, TX
The SoftLayer Dallas data center is a Tier IV data center facility located inside the well known INFOMART telecom hotel near downtown Dallas. Specializing in data center and hosting facilities, INFOMART is home to multiple data centers including MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, DataSides, and more. The building sits atop three redundant electrical grids from TXU delivering diverse power to each quadrant of the building. HVAC needs are supplied via five one hundred ton onsite water chillers to deliver N+1 cooling requirements. Home to over twelve switch sites and thirty-five different carriers, INFOMART houses technology and telecom related businesses in a complex communications ecosystem.
With room for over 25,000 dedicated servers, the private N+1 data center facility incorporates the following infrastructure:
- 6000 amps 480v Input Power
- 6 x 750Kva UPS Battery Backup Units
- 3 x 2000Kw Diesel Generator with Onsite Fuel Storage
- Redundant Liebert 30 Ton HVAC Units
- Pre-Action Dry Pipe Fire Suppression
- Proximity Security Badge Access
- Digital Security Video Surveillance
Data Center - SoftLayer Seattle, WA
SoftLayer Seattle is ideally located outside the Seattle Fault Zone and liquifaction area, and is designed and constructed to sustain a seismic event while maintaining business functions. Superior network connectivity with Seattle's robust optic loops keeps latency low. The availability of more than ten internet service providers gives both flexibility and redundancy. 55 MW existing electrical capacity, 45 onsite generators with one half million gallons of on site fuel storage, and a carrier vault system supported by more than fifty miles of embedded, secure conduits, combine with SoftLayer's industry-leading hosting services to provide customer's with the ultimate in security and reliability.
With room for over 10,000 dedicated servers, is housed in a private N+1 data center facility incorporating the following infrastructure:
- 2000 amps 480v Input Power
- 4 x 500Kva UPS Battery Backup Units
- 2000Kw Diesel Generator with Onsite Fuel Storage
- Redundant Liebert 30 Ton HVAC Units
- Pre-Action Dry Pipe Fire Suppression
- Proximity Security Badge Access
- Digital Security Video Surveillance
Data Center - SoftLayer Washington, DC
SoftLayer Washington DC is located just 7 miles from Dulles airport in a facility certified to the highest standards in the industry. The DC area has one of the highest concentrations of fiber connectivity in the US and provides SoftLayer and its customers with multiple network options and world class performance. The facility was designed to full Tier IV standards and provides multiple redundant power connections, in addition to the three 2-megawatt generators and eight 750 kVA redundant UPS systems. As with all SoftLayer data centers, the facility has 24x7 onsite support and multiple security protocols to gain entry to the building. SoftLayer customers looking for a world class facility in every possible way will find it with this data center.
With room for over 10,000 dedicated servers, is housed in a private N+1 data center facility incorporating the following infrastructure:
- 34 x 480v 3-Phase PDUs
- 8 x 750Kva UPS Battery Backup Inits
- Three 2-megawatt Diesel Generators with On-site Fuel Storage
- Redundant 30-ton CRAC Units
- FM-200 Fire Suppression System with VESDA
- Biometric Security System
- Digital Security Video Surveillance
We deploy all virtual appliances with the SugarCRM open source community edition. If you require a SugarCRM commercial license you can contact us for pricing options. Views: 6 |
Support Ticket System
Open up a support ticket and track it's progress. One of our support team members will work with you to help you resolve your problems quickly.
Email Technical Support
Contact one of our technical support staff members via email. Email support is available 24 hours a day, 7 days a week, 365 days a year. All email support requests are automatically assigned a ticket ID.
Knowlegebase
Learn tips and tricks from our knowlegebase. Lots of information is contained here, including full guides on performing many different tasks.
Community Forums
Discuss Danami products and services in our company forums. User-to-user support, company announcements, and service announcements are also provided here.
Wiki
Learn tips and tricks from others on our user-editable wiki. Lots of information is contained here, geared towards sys admins and programmers.
SugarCRM™ Online Demo
Access URL: http://demo0.danami.com:8082
Username: admin
Password: demosugar
NOTE: The demo will automatically refresh every 30 minutes. If you have problems connecting to the demo check your connection to port 8082.







